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The TARDIS materialises in a playground on the Powell Estate to visit Jackie Tyler (Camille Coduri). Jackie is overjoyed to see both Rose (Billie Piper) and the Doctor (David Tennant), but causes Rose concern when she says that she is expecting Rose's grandfather, Grandad Prentice, to come by any minute. Rose's grandfather has been dead for 10 years. However, true to Jackie's word, a blurred, ghost-like figure appears in her kitchen. Outside, the Doctor and Rose witness more ghosts, walking among ordinary people, who are going about their daily lives calmly despite the manifestations around them. Then somewhere else in London a white-coated technician pulls back a huge lever and the ghosts fade away. Yvonne Hartman (Tracy-Ann Oberman) is in her office at the Torchwood Institute measuring ghost energy. She congratulates her staff. In the TARDIS the Doctor traps a ghost within his device, looking at it through 3-D glasses but Torchwood picks up the signal and a CCTV camera picks up the TARDIS, and Hartman recognises it. The TARDIS materialises in a Torchwood loading bay, and is immediately surrounded by armed guards. Hartman reveals that the Doctor was written into the original Torchwood Foundation charter in 1879 as an enemy of the Crown. The Doctor, Rose and Jackie are prisoners of Torchwood.